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553111 - Automobile Parts & Supplies-Retail-New

Reviews for Autozone

• Autozone

  will not honor warrenty

  1 5 0 1.0

  Posted On: Jan 03, 2015

  Reviewer: Terry Breland

  “issue with Auto Zone battery. Twice they charged it and told me my nearly new battery tested good, only for me to find it dead the next mornings. I took my car to the dealer thinking I had an electrical drain and paid for an expensive diagnostic. They said the battery was bad - won't hold a charge. The dealer could have convinced me to have an unnecessary repair or buy a battery from them but didn't. They said go back to Auto Zone, try to get a refund and buy a new battery somewhere else. The dealer said they see a lot of this with Auto Zone claiming their batteries are good and won't honor the warranty. I am going in circles trying to get this resolved. The Auto Zone manager says he can't replace it because it tests OK there. Their warranty is meaningless so Buyer Beware.”

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