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553111 - Automobile Parts & Supplies-Retail-New

Reviews for Chambers Keystone Automotive

• Chambers Keystone Automotive

  NEVER AGAIN!

  1 5 0 1.0

  Posted On: Jan 13, 2015

  Reviewer: David E. Grosekemper

  “1 star is too much credit for this company of incompetent losers! After quoting and promising the delivery of an auto part 1 day in advance, these losers didn't ship my part on time, as agreed and furthermore, didn't inform me until the part was due to arrive at the auto shop. All because they wanted to charge more than originally quoted for the part and their policy is not to ship parts, until the newly implemented price increase (ransom), is agreed upon.
  
  This $30 part they held hostage and demanded a few extra bucks for, along with Keystone's policy, cost me 2 more days in the auto shop and 2 extra days of lost income, for a lousy $10 profit. This made my mechanics life miserable, as well as mine.
  
  Keystone is self serving, incompetent, undependable, lacks good business ethics and their useless customer service, lacks any meaningful credibility! I refuse to do business with them ever again and you can be sure I will spread the word locally and on the web! BTW, I ordered the very same part directly through a local Chevy dealer, for the same retail price I was originally quoted by Keystone, $30.
  
  Keystone is DEFINITELY NOT, a business I would recommend to anyone!!! Save yourself the grief, stress and headache, of being let down by these consummate pass the buck, self centered, incompetent losers!”

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