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553111 - Automobile Parts & Supplies-Retail-New

Reviews for European Parts Emporium

• European Parts Emporium

  FAST and the dealer couldnt even fix!!

  5 5 0 5.0

  Posted On: Oct 02, 2011

  Reviewer: T-S-845NY

  “All I can say is WOW!
  
  My car had a check engine light for like the longest time. I would leave the local VW dealer ( both of them ) and within 20 miles, bingo!!! the light back on.
  
  This guy Jack is nuts, but in a good way!
  He won't move an inch until he knows your not wasting his time with paper after paper to be signed.
  Then he scares you with a estimate form before he even starts. He gives you two choices of cost to repair verbal with scanner data for 300 USD, vs itemized for 1300 USD.
  
  Yeah, I know thought I was gonna leave to at that point. Then he says to me. You will not be leaving with the check engine light on after I'm done and I won't be taking the bulb out! Starts telling me about the long road test he is going to perform and after the repair to verify so no stupid light bla bla painful :).
  
  So now I know I have him, because even the dealer couldn't get the light out and stay out. So I'm in. He calls me the same day and says you owe me 320 USD + 20 USD gas and tax.
  
  He says lets go for a ride. Now take me to Middletown and back and lets see if the light comes on while I log the session with the scanner.
  
  I'm like ok but what was wrong. He says, nope not yet, can't tell ya, that's a secret.
  So we drive and now I'm like what happened to my car it felt like it had wings.
  We get back, no light. Jacks like are you happy? All I can say is like WT* just happened. He's like you ready for your solution? Pull's out a ziplock bag with a little hose and valve in it. I'm like your kidding right. He's like nope, I'm not.
  
  So my bill was 320 USD + gas and tax.
  1 hour of his time @ 90
  100 USD for readiness tests
  ( Which I still don't, but now sort of understand after he showed me on road test. )
  100 USD for hooking up to his VAS scan tool from VW, the real one not a OBD2 scanner.
  
  So all I can say is, if you care about your car and want work done right. GO HERE!!!!”

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